Last Updated: February, 2024
Avida Home Care (“we”, “us”, or “our”) respects the privacy of our clients and is committed to protecting the personal information collected through our website [Insert Website URL]. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We may collect personal information that identifies you (“Personal Information”), such as:
- Name
- Email Address
- Phone Number
- Address
- Any other relevant information you provide us when using our website, such as when you submit a contact form or request information about our services.
How We Use Your Information
We use the information we collect primarily to provide, maintain, and improve our services, including to:
- Respond to your inquiries or requests.
- Send you information and updates about our services.
- Improve website performance and customer service.
Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may share your information with third parties to provide specific services, such as website hosting, data analysis, email delivery, and marketing assistance. These third-party service providers are prohibited from using your personal information for any purpose other than to provide these services to us.
Security
We strive to implement reasonable security measures to protect against the loss, misuse, and alteration of the personal information under our control. However, no system of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
You have the right to:
- Access, correct, or delete the personal information we have about you.
- Object to the processing of your personal information.
- Withdraw your consent for us to use your personal information at any time where we rely on your consent to use or process that information.
For California Residents
The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) grant state residents certain rights regarding their personal information. If you reside in California, the following rights apply to you:
Right to Know and Access: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. This includes the categories of personal information we collect, the sources from which it was collected, the purpose for collecting or selling the information, and the categories of third parties with whom we share or sell the information.
Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
Right to Opt-Out of the Sale of Personal Information: If we sell your personal information, you have the right to opt-out of the sale of your personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
Right to Correct: You have the right to request correction of inaccurate personal information held about you, considering the nature of the personal information and the purposes of the processing of the personal information.
Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to direct us to limit the use of your sensitive personal information to only certain necessary purposes.
To exercise these rights, please submit a verifiable consumer request to us by either:
- Calling us at (925) 948-8432
- Emailing us at raul@avidahomecare.net
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. The request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a request to verify the requestor’s identity or authority to make the request.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Cookie Policy for Avida Home Care LLC
This Cookie Policy explains how we, Avida Home Care LLC, use cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Avida Home Care LLC) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our website. Third parties serve cookies through our website for advertising, analytics, and other purposes. This is described in more detail below.
Types of cookies used on our website:
- Strictly Necessary Cookies: These cookies are essential to provide you with services available through our website and to use some of its features, such as access to secure areas.
- Analytical/Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. We use this information to improve our website and to enhance your user experience.
- Functionality Cookies: These cookies allow our website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.
- Targeting/Advertising Cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in cookie consent banners or by modifying your browser settings to refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: raul@avidahomecare.net
- By phone: (925) 948-8432
- By visiting this page on our website: https://www.avidahomecare.net/home-care-contact-us